Donors Queries
All you need to know before and after making a donation
Donors
- Is my donation eligible for tax exemption? How do I get the tax exemption receipt?
- How do I deactivate my account on Ketto?
- How do I get the PAN number of Ketto?
- How do I receive my payment acknowledgment or donation receipt?
- I have transacted in my local currency i.e. Canadian dollars, but I have been charged by my bank in USD with bank charges.Why so?
- I want to view the progress of the beneficiary I have donated for--but I can't find the campaigner details on your website.How do I access the fundraiser I supported?
Recurring Donors
- I have donated and have not received the 80G,what do I do?
- Why is my donation not applicable for tax exemption or 80G ?
- I have donated to a fundraiser but have not received an update. How do I get it?
- I have donated and the amount was debited from the account but I did not receive a confirmation from Ketto. What do I do?
- How do I contact a campaigner that I have donated too or wish to support?
- I need Ketto's PAN number for my IT filling,how do I get that?