We at Ketto take authenticity seriously. Our internal fraud detection tools help us to determine whether to accept, reject, or manually review online transactions.
Fraud detection is done basis the risk score of the transaction. The risk score is built up using a combination of machine learning models and human review of network-wide fraud patterns
Some of the features that go into the riskScore are:
The reputation of IP addresses, email addresses, shipping addresses, phone numbers and devices.
Velocity analysis specific to the business and across the minFraud network
IP address analysis including proxy detection and geolocation checks
In case, if your donation is refunded, could be because of the above reason highlighted to us by our payment gateway partners. We request you to contact your beneficiary bank.