You can visit the fundraiser you supported and click on the 'Ask for update' button. A message is sent to the campaigner notifying them of your request for an update.
You can also click on 'contact' next to the campaigner's name to send any other message.
We encourage all campaigners to regularly post updates on their fundraisers to let donors know of the progress of their fundraiser and details regarding the utilisation of the funds that have been raised.
We also have a team that reaches out to campaigners to help them post quality updates thus upholding Ketto's high standards of transparency and accountability.