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Donor Queries
All you need to know before and after making a donation
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Fundraiser Queries
All you need to know starting a fundraiser and managing it better
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Non-Profit Queries
Learn how you can fundraise for social causes
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Withdraw Funds
We are here to help you withdraw the funds raised
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Trust & Safety Queries
We give utmost importance to authenticity and transparency
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General Queries
Solutions and troubleshooting tips
Popular Queries
- How do I get a tax exemption receipt for my donation?
- How can I get an update regarding the fundraiser I supported?
- How do I start a fundraiser?
- How to get started as an NGO on Ketto? What documents are required?
- How do I withdraw the funds I have raised?
- How do I know my donation will reach the beneficiary?
- How is a fundraiser verified by Ketto?
- For what purposes are fundraisers not accepted by Ketto?
- How does Ketto's "Zero Platform Fee" model work?